Returns & Exchanges

We want you to be completely satisfied with your luxury beauty purchase, which is why we offer a 30-day return policy for products in their original condition. Please note that certain items, such as sets and sale products, may be subject to specific exchange conditions.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.

• 3.
  Ship the Package

  Drop off your package at the nearest authorized carrier location, ensuring the return label is clearly visible on the outside of the box.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned products, your refund will be processed back to your original payment method within 5-10 business days.